Privacy policy

Who I am

I'm Jensen Windsor, a sole trader trading as JHW Gardening Services, based in Alford, Lincolnshire. For anything to do with your personal information, contact me on 07538 184026 or jensenwindsor@icloud.com.

What I collect and why

When you enquire: your name, phone number, email address if you give it, and whatever you tell me about the job. I use this to reply and to arrange a quote.

When you become a customer: your name, address, phone number and the dates of visits. I keep my own record of these so I can schedule work, remember when your garden was last done, and get in touch about your next visit.

The legal basis is carrying out the work you've asked for, and my legitimate interest in staying in touch with existing customers about their gardens.

Where it's kept and who sees it

This website stores nothing. It has no accounts, no database and nothing to log in to: it is there to tell you about the work and to put you in touch with me. When you send the contact form, the message is delivered to my inbox by an email provider (Resend) and is not kept on the website. Customer records are kept privately by me and only I have access. I never sell or share your details with anyone else, apart from the companies that host the website and deliver that email on my behalf.

How long I keep it

For as long as you're a customer, or while your enquiry is open. Ask me to delete your details at any time and I will.

Your rights

Under UK GDPR you can ask to see the information I hold about you, have it corrected, or have it deleted. Just call or email. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site sets no cookies at all. The only thing it stores is a note in your own browser remembering that you've dismissed the cookie notice, so it does not keep reappearing. There are no analytics, advertising or tracking cookies, and nothing about your visit is sent anywhere.